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I’m looking for a third party/custom solution(s) that can help manage discussions/comments within SharePoint 2010 via email.

 

Current challenge:

Many of our team members are accustomed to using email when collaborating; however, knowledge becomes unfindable in the trenches of email. It is difficult to visualize the threads and manage attachments spread across multiple emails.

Sure, there are blogs, discussions, forums and even wikis in SharePoint; however, our users are still so used to using email and avoid having to navigate to a site, and post their thoughts and/or decisions.

We’d like to enhance the way our users are using their email, while meeting our requirements of collecting valuable information in managed forums, where data is easily accessible, archived and searched.

 

If you know about a solution(s) or have similar use cases, please reply here.

 

Specific use cases:

  • Create a new topic from an email. Essentially, I’d like to send an email to <managed-forum@mysitecollection.com> and when it’s received, SP will create a new forum topic based on the subject and body of my email.
  • Create replies to existing forum topics via email. Similar to the above, I’d like to reply to a topic post via email, using a unique identifier email <post101@mysitecollection.com>. This would create a threaded comment under my initial post.
  • The solution should be agnostic of any specific email platform.
  • Lastly, I would like to get notified of new posts and unique identifier emails to use when replying to discussions.

 

Thanks in advance.

Tags: blogs, comments, discussions, email, forums, wiki

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